Shipping & Delivery Policy

At Joona, we aim to deliver your orders quickly and reliably.

Order Processing

Once you place an order, you’ll receive a confirmation email with your order details. Orders are typically dispatched within 48 hours on business days. If an item is out of stock, we’ll notify you via phone call or SMS with an updated dispatch timeline.

Shipping Charges (Pakistan)

We offer a flat shipping rate of Rs. 250 on all orders—regardless of size or weight.

Delivery Timeframes

• Lahore: 3-4 business days
• Nationwide (Pakistan): 7-10 business days
• Courier partners include PostEx and Bouraq.

Delays or Issues

If you haven’t received your order within the estimated delivery window, please contact us with your order number at:

• Email: bejoona9@gmail.com
• Call/WhatsApp: +92 324 7584764